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The Website (hereinafter, the “Website”) is owned by HOTELS ONE 2020, S.A. with CIF B43608827 and registered office at GUERAU DE LIOST, 9 43206 REUS.

HOTELS ONE 2020, S. a. welcomes you and invites you to read carefully the General Conditions of Use of this website that describe the terms and conditions that will apply to your navigation through this, in accordance with the provisions of the Spanish regulations applicable. Given that HOTELS ONE 2020, S.A. could modify these Terms of Use in the future, we recommend that you visit them periodically to be duly informed of the changes made.

With the intention that the Website meets the criteria of transparency, clarity and simplicity, HOTELS ONE 2020, S. a. informs the User that any suggestion, doubt or query about the General Conditions of Use will be received and solved by contacting through the email address [email protected].



HOTELS ONE 2020, S. a. provides the content and services that are available on the website, subject to these General Conditions of Use and the policy on the processing of personal data (hereinafter “Data Protection Policy”). Access to this website or its use in any form gives you the qualification of User and implies unreserved acceptance of each and every one of these Terms of Use, HOTELS ONE 2020, S. a. reserves the right to modify them at any time. Consequently, it will be the responsibility of every User to carefully read the General Conditions of Use in force each time he/she accesses this website, so if he/she does not agree with any of them here arranged, he/she will have to refrain from using this Website.

Likewise, you are advised that, at times, special conditions may be established for the use of specific contents and/or services on the website, the use of these contents or services will imply the acceptance of the special conditions specified therein.



When it is necessary to provide personal data to access certain content or services, users shall guarantee their truthfulness, accuracy, authenticity and validity. HOTELS ONE 2020, S. a. will give these data automated treatment that corresponds according to its nature or purpose, in the terms indicated in the Data Protection Policy Section.



The user acknowledges and agrees that all content displayed on the website and especially, designs, text, images, logos, icons, buttons, software, trade names, trademarks, or any signs susceptible of industrial and/or commercial use are subject to intellectual property rights and all trademarks, trade names or logos, all intellectual and industrial property rights on the contents and/or any other elements inserted in the page, are the exclusive property of HOTELS ONE 2020, S.A. and/or third parties, who have the exclusive right to use them in the course of trade. For all this, the User agrees not to reproduce, copy, distribute, make available or any other way to publicly communicate, transform or modify such content, holding harmless HOTELS ONE2020, S. a. from any claim arising from breach of such obligations. Under no circumstances does access to the website imply any kind of waiver, transmission, license or total or partial transfer of these rights, unless expressly stated otherwise. These General Conditions of Use of this website do not grant Users any other type of right of use, exploitation, alteration, reproduction, distribution or public communication of the Website and/or its contents other than those expressly provided herein. Any other use or exploitation of any of the rights shall be subject to the prior and express authorization specifically granted for that purpose by HOTELS ONE 2020, S.A. or the third party holder of the rights affected.

The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyrights by the legislation on intellectual property HOTELS ONE 2020, S. a. owns the elements that make up the graphic design of the Website, menus, navigation buttons, HTML code, text, images, textures, graphics and any other content of the Website or, in any case has the corresponding authorization for the use of these elements. The content provided on the Website may not be reproduced in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or by any means, except with the prior written authorization of the aforementioned Entity.

It is also forbidden to remove, evade or manipulate the “copyright” as well as technical protection devices, or any information mechanisms that may contain the contents. The user of this website undertakes to respect the aforementioned rights and to avoid any action that could damage them, reserving in any case HOTELS ONE2020, S. a. the exercise of all legal means or actions that may correspond in defense of their legitimate rights of intellectual and industrial property.



The User agrees to:

(a) Make proper and lawful use of the website as well as the contents and services, in accordance with:

(I) the legislation applicable at all times;

(II) the General Conditions of the Website;

(III) generally accepted morals and good customs; and

(IV) public order.

b) To provide all the means and technical requirements necessary to access the Website.

c) To provide truthful information when filling in the forms contained in the Website with personal data and to keep them updated at all times so that they respond, at all times, to the real situation of the User. The User shall be solely responsible for any false or inaccurate statements made and the damages caused to HOTELS ONE 2020, S.A. or third parties for the information provided.

Notwithstanding the provisions of the preceding paragraph, the User must also refrain from:

a) Make unauthorized or fraudulent use of the Website and/or the contents for illicit purposes or effects, prohibited in these General Conditions of Use, harmful to the rights and interests of third parties, or that in any way may damage, render useless, overload, deteriorate or impede the normal use of the services or the documents, files and all kinds of contents stored in any computer equipment.

b) Access or attempt to access resources or restricted areas of the Website, without complying with the conditions required for this access.

c) Cause damage to the physical or logical systems of the Website, its suppliers or third parties.

d) Introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of HOTELS ONE 2020, S. a., its suppliers or third parties.

e) Attempt to access, use and/or manipulate the data of HOTELS ONE 2020, S. a., third party suppliers and other Users.

f) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless authorized by the holder of the corresponding rights or this is legally permitted.

g) Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of HOTELS ONE 2020, S.A. or third parties incorporated into the contents, as well as technical protection devices or any information mechanisms that may be inserted in the contents.

h) Obtain and attempt to obtain the contents using means or procedures other than those which, as the case may be, have been made available for this purpose or have been expressly indicated on the Web pages where the contents are located or, in general, those that are commonly used on the Internet for not entailing a risk of damage or disablement of the Website and / or content.

(y) In particular, and by way of example only and not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:

(Y) In any way is contrary to, despises or infringes upon the fundamental rights and public freedoms recognized constitutionally, in International Treaties and in the rest of the legislation in force.

(II) Induces, incites or promotes criminal, denigratory, defamatory, violent or, in general, contrary to law, morality, generally accepted good customs or public order.

(III) Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.

(IV) Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to law, morals and generally accepted good customs or public order.

(V) Induces or may induce an unacceptable state of anxiety or fear.

(VI) Induces or incites to engage in practices that are dangerous, risky or harmful to health and psychological balance.

(VII) Is protected by the legislation on intellectual or industrial protection belonging to HOTELS ONE2020, S.A. or third parties without having been authorized for the intended use.

(VIII) Is contrary to the honor, personal and family privacy or self-image of persons.

(IX) Constitutes any type of advertising.

(X) Includes any type of virus or program that prevents the normal operation of the Website.

If, in order to access any of the services and/or contents of the Website, you are provided with a password, you undertake to use it diligently, keeping it secret at all times. Consequently, you will be responsible for its proper custody and confidentiality, agreeing not to transfer it to third parties, temporarily or permanently, or to allow access to those services and / or content by outsiders. Likewise, he/she undertakes to notify HOTELS ONE 2020, S. a. of any event that may imply an improper use of his/her password, such as, but not limited to, its theft, loss or unauthorized access, in order to proceed to its immediate cancellation. Consequently, until you make the above notification, HOTELS ONE 2020, S. a. shall be exempt from any liability that may arise from the misuse of your password, feels responsible for any unlawful use of the contents and / or services of the Website by any illegitimate third party.

If in a negligent or fraudulent manner you breach any of the obligations set forth in these General Conditions of Use, you will be liable for all damages that may arise from this breach for HOTELS ONE 2020, S.A. .



HOTELS ONE 2020, S. a. does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained in the pages, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.

HOTELS ONE 2020, S. a. is not responsible for decisions that may be taken as a result of access to the content or information offered.

HOTELS ONE 2020, S. a. may interrupt the service or immediately terminate the relationship with the User if it detects a use of its Website or any of the services offered on it are contrary to these General Conditions of Use.

HOTELS ONE 2020, S. a. shall not be liable for damages, losses, claims or expenses arising from the use of the Website. It shall only be responsible for removing, as soon as possible, the contents that may cause such damages, provided that it is notified. In particular, it shall not be liable for any damages that may arise, among others, from:

(Y) Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or any other cause beyond the control of HOTELS ONE 2020, S.A..

(II) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.

(III) Improper or inappropriate abuse of the Website.

(IV) Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of the same.

The administrators of HOTELS ONE2020, S. a. reserve the right to withdraw, totally or partially, any content or information present on the Website.

HOTELS ONE 2020, S. a. excludes any liability for damages of any kind that may be due to the misuse of the services freely available and use by users of the Website. Likewise, HOTELS ONE 2020, S. a. is exonerated from any liability for the content and information that may be received as a result of the data collection forms, being the same only for the provision of consultation services and doubts. On the other hand, in case of causing damages due to an illicit or incorrect use of these services, the user may be claimed by HOTELSONE 2020, S. a. for the damages caused.

You will defend, indemnify and hold HOTELSONE 2020, S. a. harmless against any damages arising from claims, actions or demands from third parties as a result of your access or use of the Website. Likewise, you agree to indemnify HOTELS ONE2020, S. a. against any damages arising from your use of “robots”, “spiders”, “crawlers” or similar tools used for the purpose of collecting or extracting data or any other action on your part that imposes an unreasonable burden on the operation of the Website.



The user agrees not to reproduce in any way, not even by means of a link, the HOTELS ONE 2020, S. a. website or any of its contents, except with express written authorization from HOTELS ONE 2020, S.A..

The HOTELS ONE 2020, S. a. website includes links to other websites managed by third parties, in order to facilitate the User’s access to the information of collaborating and/or sponsoring companies. Accordingly, HOTELS ONE 2020, S. a. is not responsible for the content of these websites, nor is it placed in a position of guarantor and/or provider of the services and/or information that may be offered to third parties through third party links.

The user is granted a limited, revocable and non-exclusive right to create links on the home page of the Website exclusively for private and non-commercial use. Websites that link to our Website:

(y) may not imply that HOTELS ONE 2020, S. a. recommends this website or its services or products;

(ii) may not misrepresent its relationship with HOTELS ONE 2020, S.A. or state that HOTELS ONE2020, S. a. has authorized such link, or include trademarks, trade names, trade names, logos or other distinctive signs of HOTELS ONE 2020, S.A.;

(iii) may not include content that may be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination based on sex, race or religion, contrary to public order or illegal;

(iv) may not link on any page of the Website other than the home page;

(v) you must link to the address of the Website itself, without allowing the website that makes the link to reproduce the Website as part of its Web or within one of its “frames” or create a “browser” on any of the pages of the Website. HOTELS ONE2020, S. a. may request, at any time, to remove any link to the Website, after which thing will have to proceed immediately to its elimination. HOTELS ONE 2020, S. a. can not control the information, content, products or services provided by other websites that have established links to the Website.

Consequently, HOTELS ONE 2020, S. a. assumes no responsibility for any aspect related to such websites.



To use some of the Services, Users must previously provide certain personal data. For which, HOTELS ONE 2020, S. a. will automatically treat the Personal Data in compliance with Law 15/1999 of 13 December on the Protection of Personal Data and the RD of development 1720/2007. For which, the User can access the policy followed in the treatment of personal data as well as the establishment of the purposes previously established, which is available in the conditions defined in the Data Protection Policy that presents the Website.



HOTELS ONE 2020, S. a. reserves the right to use “cookie” technology on the Website, in order to recognize you as a frequent User and customize your use of the Website by pre-selecting your language, or more desired or specific content. The “cookies” used by the Website, or third parties acting on its behalf, are only associated with an anonymous user and his or her computer, and do not themselves provide the user’s personal data.

Cookies are files sent to a browser by a Web server to record the User’s navigation on the Website, when the User allows its reception. You can also delete cookies by consulting your browser’s operating mode.

Thanks to cookies, it is possible that HOTELS ONE 2020, S. a. recognize the browser of the computer used by the user in order to provide content and offer navigation preferences or advertising that the user, the demographic profiles of users and to measure visits and traffic parameters, monitor progress and number of entries.



The provision of the service of this Website and the other services have in principle an indefinite duration. However, HOTELS ONE2020, S. a. may terminate or suspend any of the services of the portal. When this is possible, HOTELS ONE 2020, S. a. will announce the termination or suspension of the provision of a particular service.



In general, the contents and services offered on the Website are for information purposes only. Therefore, by offering them, HOTELS ONE 2020, S. a. makes no warranty or representation regarding the content and services offered on the Website, including, but not limited to, warranties of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except to the extent that such representations and warranties cannot be excluded by law.



HOTELS ONE 2020, S. a. shall not be liable in any case of impossibility to provide service, if this is due to prolonged interruptions of electricity supply, telecommunications lines, social conflicts, vagrancy, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.



These General Terms and Conditions, as well as the use of the Website, shall be governed by Spanish law.

In the event that any provision of these General Conditions is unenforceable or void under applicable law or as a result of a judicial or administrative decision, this unenforceability or invalidity shall not render these General Conditions unenforceable or void as a whole. In these cases, HOTELS ONE2020, S. a. shall proceed to modify or replace this stipulation with another that is valid and enforceable and that, as far as possible, achieves the objective and intention reflected in the original stipulation.


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